
Avoid sleepless nights and unexpected bills with Caldwell Penn’s expert support.
Random checks. Compliance queries. Full-blown investigations. They all take time, stress, and money to deal with.
You may be:
Worried about the cost of responding to HMRC
Unsure how to handle tax enquiries or disputes
Lacking the time or expertise to respond effectively
Concerned about penalties or reputational damage
We give you expert protection before, during and after HMRC contact.
Our HMRC enquiry service includes:
Fee protection insurance up to £100,000 per claim (subject to policy terms, conditions and exclusions)
Full representation and correspondence handling
Strategic advice during investigations
Attendance at HMRC meetings
Coverage across Corporation Tax, VAT, PAYE, NICs, IR35, CIS, and Self-Assessment
Protection for directors’ personal tax affairs
Appeals cost cover
Initial call to explain how the policy works
Cover activated as part of our annual support
If HMRC makes contact, we manage everything
All correspondence and negotiations handled
No surprise fees – within the terms of the policy, we handle the claim with the insurer on your behalf
Fast, proactive, and totally on your side.
Policy backed by our broker partner
Immediate representation when HMRC gets in touch
Clear explanations and guidance at every stage
Cover for a wide range of tax and compliance areas
Annual renewal reminders and ongoing eligibility review
Book a discovery call and learn more.



Yes. HMRC uses both targeted and random selection methods. Fee protection gives peace of mind either way.
Up to £100,000 per claim for professional fees, including appeals and representation.
Yes. It also includes IR35, CIS, Self-Assessment and other regulatory reviews.
Yes – director-level cover is included as standard for Limited Companies.
This service does not guarantee that every claim or enquiry will be accepted by insurers
Coverage is subject to underwriting, policy exclusions, and insurer discretion
If insurers believe that the fault lies with you, or that your claim is not sufficiently substantiated, they may decline part or all of a claim
Standard terms, conditions, and exclusions apply
Our expertise spans a wide range of industries, with 60% of our client base concentrated in the following core sectors:
Consultants, agencies, engineers, and other specialised firms providing expert professional services.
SaaS companies, crypto businesses, software development firms, and tech start-ups.
Manufacturers, supply chain operators, warehousing businesses, and logistics providers.
While we specialise in these areas, our diverse client portfolio includes businesses across various industries, from retail to construction and manufacturing to hospitality.
No matter your sector, we’re equipped to support your growth and success.